Co-funded by the European Union Competitiveness and Innovation in Enterprises Programme
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In short

Before choosing a model or interface, you need verified sources, access permissions and a clear rule for when an answer requires human review. AI should not turn uncertainty into a confident decision.

Where is the problem?

Without an organised knowledge base, the assistant may find conflicting versions or answer outside its permitted context. The risk is greater when client or confidential data is involved.

How do we approach it?

  1. We define the specific questions the assistant should address.
  2. We organise approved sources and their versions.
  3. We apply access controls before retrieving content.
  4. We flag uncertain answers and retain human review for critical decisions.

What should you check beforehand?

  • Which data may be used at all?
  • Who approves the sources?
  • When must the system decline to answer?

How we help

In a free initial consultation, we describe the current process, the problem and the smallest workable change. We can then define a realistic scope without starting from a predetermined technology.

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Last reviewed October 2026. This is general information about a typical case, not advice for a specific company.

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